Important:

Visit our Coronavirus Updates & Transition Resources page for updates and online transition resources.

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Continuity Guide for StudentsCOVID19

We are here to help!


Click the green bars below to access support and resources for online learning and communication. Utilizing this webpage and the appropriate avenues for requesting support will help the IT staff tremendously.

 

Due to the COVID-19 pandemic, the Department of Education (ED) has granted some allowances in how institutions may process Return to Title IV (R2T4) and Satisfactory Academic Progress (SAP) through the CARES Act.

Satisfactory Academic Progress

  • If you withdrew after March 13, 2020 in response to COVID-19 and campus closures, those withdrawals and incompletes will not be counted as attempted hours and will not have any effect on your SAP calculation. If you feel that you should have been assigned a grade of W instead of an F, due to the COVID-19 pandemic, please speak to your professor.
  • Additionally, any student with an approved appeal or on warning status prior to the Spring term, who goes on suspension at the end of the semester and self-identifies on the appeal that it was due to COVID-19, will be approved and placed on probation.
  • COVID-19 will be taken into consideration on future Suspension Appeals and COVID-19 will remain on the Appeal form as an explanation for Suspension until the end of Summer 2021.

Return to Title IV

If you had a complete withdrawal after March 13th that was due to the COVID pandemic, you will not be required to pay back any money to Midland College.

Steps to Apply & Enroll

Instructions for applying to MC, documentation required, and who to contact along the way, visit the Steps to Apply & Enroll page. If you have begun the process and have questions, visit the Contact Us page.

Computer & Browser Requirements

Use these links to make sure your computer and web browser meet the technical requirements for using Canvas.

Browser

For best performance, Canvas should be used on the current or first previous major release of Chrome, Firefox, Edge, or Safari. Because it's built using web standards, Canvas runs on Windows, Mac, and Linux.

Operating System

Canvas only requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

CHROMEBOOKS

Chromebooks are not compatible with Respondus Lock Down Browser and are not recommended. Many instructors require using Respondus Lockdown Browser for some quizzes/exams. Chromebooks are NOT compatible with Respondus Lockdown Browser.

Internet Providers

Student Services put together a list of service providers in the Midland area. Some companies have special offers for students. Click the link below for details.

Student Internet Options (Excel file)

IT Help Desk

If you have technical support issues with My MC Portal, Email, or Office 365, email the IT Help Desk: help@midland.edu.

Login To Canvas

For instructions on how students access Canvas, Troubleshooting, and Respondus LockDown Browser instructions, visit the Canvas web page.

MC Canvas Web Page

"How-to" Questions

If you have a question about how Canvas works, follow the steps below to get an answer.

  1. Login to Canvas
  2. Click the Help icon/button in the dark gray toolbar on the left side of the screen
  3. Select the BEST option from the following:

Ask your instructor a Question

Questions are submitted to your Instructor

Search the Canvas Guides

Find answers to common Questions

report a problem

If you get an error message, please follow the steps below to report the problem. 

  1. Login to Canvas
  2. *CRUCIAL STEP: Navigate to the Canvas page where you have a problem
  3. Click the Help icon/button in the dark gray toolbar on the left side of the screen
  4. Select "Report a Problem"
  5. Explain in detail the problem you are experiencing
  6. Check your MC email for a response from support
  7. Reply to that email if a response is necessary

*When a ticket is submitted, it captures the page URL, browser and system information that helps troubleshoot the problem. If the Canvas ticket is not submitted from the page where the problem exists, it will increase the time it takes to solve the problem.

Canvas Student Connection Course

This course is available to all MC students and provides detailed information, guides, and videos on how to use Canvas. It is also another way MC communicates with students regarding major updates/announcements and campus activities. Click the link below to go to the course home tab.

Most students should be enrolled in the Canvas Student Connection course.

Check your dashboard first to see if it is available. If not, check the full list of your course enrollments by clicking Courses (left dark-gray toolbar), scroll down and click All Courses, and check that list for the course. If it is in the list, "star" the course so it will appear on the dashboard and provide future easy access.

If the course is not in the list of courses, then follow these steps to join the course:

Steps to Self-Enroll

  1. Login to Canvas
  2. Click the Courses tab in the dark gray toolbar, on the left side of the page
  3. Scroll down and click the All Courses link
  4. Click the "Browse More Courses" button at the top of the page
  5. Click the +Join this Course button for Canvas Student Connection

Click the link below to go to the course home tab.

 Canvas Student Connection


Student Guide

Canvas provides guides for how to do just about everything in Canvas. Be sure to check the guides for answers to your "how to" questions.

Canvas Student Guide

Course Not on Your Dashboard?

Click the Courses link on the left dark-gray toolbar on your screen, scroll down and click All Courses. "Star" the course to place it on your dashboard. If a course you registered for is not on your dashboard, contact your advisor.

link to list of courses Star a course link

Frequently Asked Questions

Using your mobile device

Setting up your profile page

Using the Inbox

Submitting an assignment

View grades in a current course

Student Guide

Canvas provides guides for how to do just about everything in Canvas. Be sure to check the guide for answers to your "how to" questions.

Canvas Student Guide

Quiz/Test Monitoring Software

Some instructors enable the LockDown Browser and/or Monitor in their courses for quizzes/tests. This requires students to download and install free software on their computer or iPad. A "how-to" video, requirements and tips and tricks are located on the Canvas web page and click the green Respondus LockDown Browser tab.

Canvas Page w/LockDown Browser Instructions

Communication

Check your MC email and your Canvas Inbox often, your instructor will be using these tools to communicate with you.

Canvas Notifications

You may also customize your Canvas notifications so you receive course information on your phone or a personal email address.

How to setup Canvas Notifications

Netiquette

Netiquette is the correct or acceptable way of communicating on the internet.

Much of your class could involve a combination of chat, discussion boards, email, and texting. Be respectful of others and their opinions and be mindful of other cultures. Follow the same standards of behavior online that you would in person.

Do not use all capital letters when responding. All-caps is the equivalent of yelling or screaming in person.

Make yourself look good by using proper spelling and grammar. Avoid texting shortcuts, make your posts thoughtful and always use clean language.

When emailing your instructor, include your course/section number in the subject. This will help the instructor sort through email.

In an effort to make college services accessible to students, employees and visitors, college officials have implemented the following:

Tutoring Services

The Language Hub and Math Lab will offer services online with limited on-campus hours. Visit those pages for more information.

Computer Labs

Computer labs will be open for MC students in the Learning Resource Center/Library. These labs will undergo advanced sanitation on a regular basis, and workstations will be situated six feet apart from one another. Computer lab hours will be posted on the Library Hours page by the end of the week.

Library Hours

Testing Center

The Testing Center, located in the Scharbauer Student Center, will not be open for face-to-face testing. TSI Assessment is available for online testing. For more information, contact Craig Balch, Testing Coordinator, at cbalch@midland.edu.

Testing Center

 

Bookstore

The MC Bookstore is closed; however, students may order books online. All books will be shipped to home addresses; at the current time, shipping charges will be waived.

MC Bookstore

Dining Services

Dining services will remain closed except for those students who are living in the residence halls.

Fitness Center

For health reasons, the Fitness Center will be closed until further notice.

Join Us - You are Not Alone!

Join us on Zoom as we come together as a community to share common experiences that are happening in our lives. 

  • Kids keeping you busy?
  • Finding yourself stressed and worried about what might happen?
  • Feeling overwhelmed?
  • This too shall pass!

We are available At The following Days/Time:

Monday - Thursday
10 - 11:30 am via Zoom

Click this link to join the Zoom conversation

https://zoom.us/j/478049812

Questions?

Email Chang Liu at chang.a.liu@ttuhsc.edu or call (432) 620-1193

Provided by Texas Tech Physicians of the Permian Basin, Behavioral Health & Psychiatry

CDC's Self-Checker

The Center of Disease Control recently launched a Self-Checker. This online tool is an easy way to evaluate your symptoms and get advice without having to interact with others. To access the Self-Checker, visit the CDC's Symptoms & Testing web page by clicking the link below. For a short demonstration of the Self-Checker, watch the video by clicking the YouTube thumbnail.

CDC's Symptoms & Testing

 

Government Websites

Please visit the following websites for information regarding the coronavirus provided by various government agencies.

 

Apply to MC Now

Thank you for choosing Midland College! If you are here to collect a few credits, take courses to transfer, or here to start a new career, we welcome you.

How to Apply