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Frequently Asked Questions (FAQ's)

 

Admissions | Financial Aid | Registrar | Advising

 

Admissions (432) 685-6426

 

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1. What are my ID Number and PIN Number?
2. What is the status of my application?
3. Have you received my transcript yet?
     In person: See the Admissions Office.
     On phone: Have them request the information by emailing admission@midland.edu
4. I forgot my Pin for Campus Connect?

     PIN request link is located under the Campus Connect login.
5. What is the ID card for and how does it work?

     The student will need the Chap card for student discounts, campus activities, and to receive all refunds due from Midland College. To get the Chap card the student must be currently enrolled in classes and they must show their driver’s license, a government issued photo ID, or passport. Anyone under the age of 18 requires a parent signature.
6. What if I don’t want to use my ID card as a debit card OR I don’t want the ID card at all?

     The student can log on to Campus Connect and designate a bank account. This will automatically deposit any money from MC to that bank account.
7. I lost my card?

     Contact Herring Bank at 1-866-348-3435 to deactivate lost card. Pay the cashier ten dollars, present receipt at Admissions to obtain a new card.
8. I forgot my Chap card PIN, my card is not working, or other Chap card related issues?

     Contact Herring Bank at 1-866-348-3435
9. How can I remove a transcript hold?

     To remove a transcript hold, you will need to refer the phone call/student to Admissions. (A faxed or unofficial copy WILL NOT remove the hold)
10. Do I need to send every transcript from any college/university I have attended?

     According to SACS, we must have ALL official transcripts from each and every college/university the student has attended.
11. What is my Blackboard login?

     User ID: 1st initial of first name + first 3 letters of last name + LAST 3 numbers of social security number. Example: JDOE789 Password: social security number, WITH DASHES. Example: 123-45-6789
12. What is my MC email login?

     Your username is a composite of three items. First letter of first name, first three letters of last name, and last three digits of social security number.
Ex. John Jones with SSN of 123-45-6789
username would be: jjon789
email address would be: jjon789@mail.midland.edu
Your initial password is your social security number (no dashes).
13. My Blackboard login isn’t working?

     https://www.midland.edu/blackboard/help/
14. My MC email login isn’t working?

     Please Contact the Midland College Help Desk at: (432) 685-4788, help@midland.edu
15. How do I find my instructor’s contact information?

     Access the Midland College Directory through MC website or Call the appropriate Dean’s secretary for those email addresses.
16. ALL Residency questions or Residency issues?

     Direct the student to the Admissions counter or transfer the call to an Admissions line.

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FINANCIAL AID (432) 685-5513

 

1. How do I apply for Federal/State Grants, Federal Work-Study?

     Apply using the online FAFSA (Free Application for Student Aid) at www.fafsa.ed.gov . If you. Or, if you prefer, you may download a paper version of the application at www.fafsa.ed.gov which can be mailed. Submitting a paper version of the application will delay the process.
2. How do I apply for Federal Loans?

     Complete the FAFSA (as stated above). Students interested in Federal Student Loans must also contact the Loan Coordinator, Daisy Delucas at 685-4693.
3. What is Midland College’s FAFSA code?

     009797
4. If I am not eligible for financial aid, what other options are available to me?

     Student can apply for loans and scholarships. These forms can be found at https://mama.midland.edu/cc3/aidlhtml
5. I completed my FAFSA but, my file is in verification so my financial aid has not yet been processed. I do not have money to pay my tuition. What are my options?

     First, see the FACTS Tuition Monthly Payment Plan. If you are not able to sign up for FACTS, you may apply for a Deferred Payment Tuition Loan in the Financial Aid Office. Please be aware that your eligibility for a Deferred Payment Tuition Loan is not guaranteed.
6. My name and/or address changed. What do I need to do?

     It is a good practice to notify the Financial Aid Office.
7. When and where can I get Book Vouchers?

     Book Vouchers for Fall Semester are issued starting August 22nd, but not before the student has registered. There will be no book vouchers issued after September 9th. Book Vouchers for Spring Semester are issued starting January 9th, but - again - not before the student has registered. There will be no book vouchers issued after January 27th. Book Vouchers for Summer I Semester are issued starting May 28th, but not before the student is registered. There will be not book vouchers issued after June 7th. Book Vouchers for Summer II Semester are issued starting July 5th, but not before the student is registered. There will be not book vouchers issued after July 18th. You must have a MC Chap Card to receive a book voucher.
8. Does dropping classes affect my financial aid?

     Yes, in some cases. For instance, if you fail to complete 75% of all credit hours attempted at MC, you could face Financial Aid Suspension. Dropping classes could also reduce the amount of your awards if not in the current semester then possibly in the subsequent semester.
9. When are Financial Aid Checks distributed?

     Midland College no longer produces residual checks. All students must get a Chap Debit/ID Card and activate it via an ATM machine. If you are a distance learning student, you must designate a direct deposit via Campus Connect. The disbursement date for the Fall 2011 semester is Nov. 3rd. Please verify with the Financial Aid Office that you are eligible for a residual.
10. How do I get a book voucher? Become eligible for book vouchers?

     Student must have completed FAFSA, be eligible for funds or must have received a book scholarship. For questions please call 685-5513.

Registrar’s Office (432) 685-4513

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1. How do I get a transcript?

     Pick it up in person at the Registrar’s office with a photo ID or https://www.midland.edu/admissions/transcript/
2. When is the last day to register? When is the last day to withdraw?

     See the academic calendar on page 26 in the catalog.
3. When will grades be posted?

     1-3 days after the semester ends.
4. How do I find out what my grade is in a class?

     Log on to your account in Campus Connect. Check under View Grades or View Unofficial Transcript.
5. I’m graduating at another school. How do I get my grade posted early?

     Contact your instructor. Ask them to submit your grade to the Registrar’s office early. Then go online & request that your transcript be sent as soon as the grade is posted. Mention something under Remarks that you have requested your grade be posted early.
6. My grade on my transcript is wrong. What do I do?

     Contact your instructor. If there has been an error the instructor can submit a grade change.
7. When do I submit the Application for Graduation?

     Submit it at the beginning of the semester in which you are going to graduate. See the academic calendar on page 26 in the catalog for the deadline.
8. Where do I order my graduation invitations?

     You are free to order them wherever you would like. They do have some available in the bookstore.
9. How do I register (or add or drop a class)?

     During the registration period, you can add & drop classes online through Campus Connect or by coming in and seeing an advisor or counselor. Once the add/drop period is over, you can no longer add a class on Campus Connect, but you can continue to drop through the Census Date. After the Census Date no course changes can be made online. If you would like to withdraw from a course, complete the Course Withdrawal Form. You can either submit it online (Enrollment- Online Forms & Services - Course Withdrawal Form) or you can see a counselor.
10. I have dropped a course, when do I get my refund?

     See the academic calendar on page 26 in the catalog.
11. I was dropped for non-payment. How do I get back into my classes?

     If it is during the registration period, log on to your account in Campus Connect and register again. If the semester has already begun, you must acquire written permission from your instructors to be re-enrolled into your classes. Take those permission slips to the Registrar’s Office for processing. Depending on the status of the individual class, additional permission may be required.
12. I’m a veteran. Where do I go to use my Hazlewood benefits?

     Financial Aid office.
13. I’m a veteran. Do I have to take the THEA exam?

     If you were honorably discharged since Aug 1990 or are currently serving & have been for 3 years you are exempt from the THEA testing. We need a DD-214 or current military ID for documentation. If you choose to take a math class, you are required to take the math placement test.
14. I’m a veteran. How do I get registered for school?

     The admissions & registration process is the same for all students. After seeing a counselor & getting enrolled into classes, however, the veteran student must then go see the VA Coordinator to be certified for benefits.

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Counseling/Advising (432) 685-4695

 

1. What is Academic Probation/Restriction and how do I get off of it?
     Probation: Occurs when the student does not meet the 2.00 GPA and completes less than half of their semester hours. The student can continue to be a full time student but is recommended not to be enrolled in more than 12 hours. Complete a regular semester or both summer sessions with a 2.00 GPA or higher and at least half of their semester hours.

     Restriction: This occurs when the student does not meet the 2.00 GPA and completes less than half of their semester hours for two consecutive regular semesters. This restricts a student to 6 hours. There are exemptions to this (insurance purposes, scholarships, etc.). Student must complete SIX semester hours during a regular semester (or two consecutive Summer sessions) with a 2.00 GPA
without dropping any classes after the Census Date.
2. It says I am on Academic Probation/Restriction and I cannot register for classes online, what can I do?
     You will have to come in to see a counselor/advisor or can complete the Prerequisite/Advising Form online at https://www.midland.edu/admissions/prerequisite/
3. What are your hours, do I need to make an appointment?

     Appointments are fine but not necessary. A counselor/advisor is available until 6:00 PM, Monday – Thursday and regular office hours on Fridays. Midland College is not open on Fridays during most of the summer. Walk-ins are acceptable. Request to see a particular counselor can be made when checking in with Admissions, if the student would like.
4. I have a prerequisite hold and I have taken the prerequisite at another school, am currently enrolled in the prerequisite, etc and cannot register online?

     Campus Connect is not equipped to read such information automatically. You will have to come in and register through a counselor/advisor, who will have to look up your prior course work. Or complete the Advising/Prerequisite Form at https://www.midland.edu/admissions/prerequisite/
5. I have a THEA hold. What is that?

     That means either we have no record of the THEA or you have not passed all of it. The THEA is a test of reading, writing and math required of all students seeking a degree in public college and/or university in Texas. It is not required that you pass it to take classes, however some courses are THEA restricted meaning you have to pass certain parts of it in order to take them.
6. How do I take the THEA?

     Pay the cashier $29.00 and go to the Testing Center (432-685-4504) and they will set up a time for you. The computer version is called COMPASS and still need appointment.
7. I’m taking online courses from outside Midland. Is there another way to satisfy THEA?

     If you are from a public college or university in Texas, it will be on your transcript. Ask your registrar to make sure your TSI status is on your transcript and have it mailed to us.
8. Are there any other exemptions for THEA?

     Look at a current schedule and go to the section on “Exemptions/Exceptions.” It will be near the beginning of the booklet. You may go online to look at this at http://www.midland.edu/students/course_schedules.php

 9. GED Information:
     GED Test Schedule: 685-6886
     GED Test Scores: 685-4504
     GED Instructors: 685-6884