Midland College IT Support
IT Help Desk
Submit a ticket at eHelpDesk for software, hardware, computer accessories, phone, user account, electronic door, facilities and grounds issues. The tickets will be reviewed and assigned to the appropriate person to complete the work order.
firstname.lastname@example.org or 432.685.4788
eHelpDesk: Login Id & Password - same as your Novell Network account
• Login website: https://midland.instructure.com
• Student account log in information
• Instructor/Staff Accounts - an eHelpDesk ticket must be submitted for a new Canvas account to be created.
• Canvas Help - when logged into Canvas, click the Help button in the top right corner, fill out the request form.
• Blackboard to Canvas Migration instructions (pdf)
All email will be deleted after 90 days unless archived.
Archiving Email Instructions (pdf)
GroupWise Email Internet Access
Main Campus Phone System
Cisco Phone User Guide
Cisco Phone 7962 Cheat Sheet (pdf)